FAQs
ALLERGEN & DIET INFORMATION
CROSS-CONTAMINATION PLEASE BE AWARE THAT ALL PRODUCTS ARE BAKED AND PREPARED IN A KITCHEN, WHICH ALSO HANDLES ALL THE MAIN ALLERGENS INCLUDING NUTS, GLUTEN (WHEAT), DAIRY, EGG and SOYA. ALL PRODUCTS ARE ALL MADE, AND /OR HANDLED, WITHIN THE SAME KITCHEN. ALL NECESSARY STEPS TO MINIMISE THE RISK OF CROSS-CONTAMINATION WITHIN PRODUCTS, HOWEVER, PLEASE BE AWARE THAT IT IS POSSIBLE DUE TO THE SAME UTENSILS AND MACHINERY USED IN THE KITCHEN
HYGIENE
ALEV HAS A FOOD SAFETY & HYGEINE LEVEL 2 FOR CATERING CERTIFICATE AND A 5 STAR RATING FROM REDBRIDGE COUNCIL
PORTION SIZES
PLEASE REFER TO THE CAKE PAGE FOR SUGGESTED PORTION SIZES
ORDERING
ORDERS SHOULD BE IDEALLY PLACED TWO WEEKS BEFORE, HOWEVER ALL EFFORTS ARE MADE TO MEET ORDERS PLACED IN LESS TIME, DEPOSITS WILL BE DISCUSSED WHEN ORDERING
DELIVERY
DEYZBAKES IS BASED IN BARKINGSIDE, ESSEX/GREATER LONDON. DELIVERY IS AVAILABLE AT AN ADDITIONAL COST DEPENDING ON LOCATION AND ORDER COST. DUE TO THE CURRENT PANDEMIC CONTACTLESS DELIVERY IS MADE
COLLECTIONS
COLLECTIONS CAN BE MADE, IT IS ADVISABLE CAKES ARE SAFELY TRANSPORTED ON THE PASSENGER FLOOR OF THE CAR WITH AIR-CONDITIONING ON AND DRIVING SLOWLY AROUND CORNERS. ONCE CAKES ARE COLLECTED IT IS YOUR RESPONSIBILITY THEY ARE SAFELY TRANSPORTED
STORAGE
CAKES KEEP FRESH IN THE FRIDGE FOR UP TO 7 DAYS (DECORATIONS MAY VARY), SO IF YOU ARE NOT EATING THE CAKE ON THE DAY OF PICKUP, STORE THE CAKE (AS GIVEN IN THE BOX) INTO A FRIDGE WITH NO ODOURS (OR A COOL PLACE) AND BRING TO ROOM TEMPERATURE AT LEAST 45 MIN- 1 HOUR BEFORE CUTTING. BUTTERCREAM BASED CAKES ARE BEST EATEN NICE AND SOFT
LEFTOVER CAKE
CAKE CAN BE EASILY PACKED IN AN AIRTIGHT CONTAINER AND FREEZED TO BE ENJOYED ON A LATER DATE. PLEASE MAKE SURE THE CAKE IS FULLY DEFROSTED BEFORE EATING AND DO NOT STORE LONGER THAN 30 DAYS AFTER THE INITIAL CUT
DESIGN INSPIRATION
ALEV ASKS FOR A ROUGH IDEA OF THE COLOUR/THEME/STYLE THEN SHE WILL DESIGN A BEAUTIFUL BESPOKE CAKE JUST FOR YOU. PLEASE NOTE, SHE DOES NOT COPY OTHER BAKERS' DESIGNS. DEYZBAKES CAKE DESIGNS ARE UNIQUE AND ALEV WORKS BEST WITH CREATIVE FREEDOM. SHE IS HAPPY TO DISCUSS WITH YOU THROUGHOUT THE DESIGN PROCESS SO PLEASE GIVE A CLEAR UNDERSTANDING OF WHAT YOU WOULD LIKE OTHERWISE ALEV IS ALSO MORE THAN HAPPY TO SURPRISE YOU